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Managed Services

Managed Web Services 

Ongoing administration and hands-on support to keep your WordPress-based content hub up to date, protected, and optimized for higher performance

Administration to keep your WordPress-based blog up to date and optimized for higher performance

Rock Content Managed Web Services provides the technical apparatus and operational expertise you need to take care of your web infrastructure within Stage, from scheduled routines for WordPress maintenance to preselected tasks to be requested by you on an ad-hoc basis, everything to keep your blog constantly updated and prepared for high peaks of performance.
Performance
Optimization

Prefixed routines to enhance the performance of your blog for content marketing strategy results

Performance
Optimization

Prefixed routines to watch over the security of your blog and resolve any breaches and vulnerabilities

WordPress
Maintenance

Regular maintenance routines to keep your blog guarded and bullet-proofed

Hands-on
Support

Catalog of ad-hoc tasks with predefined scope and duration to support keeping your blog constantly up to date

Everything you need to know about this agreement

What you will get from this agreement

Get the right plan — Essentials or Advanced — to better suit the cadence and level of technical support you need.

  • Essentials: Level of services for 1 (one) WordPress-based blog with pre-fixed quarterly maintenance routines and up to 16 additional and non-cumulative hours available over the course of the agreement to execute preselected tasks, upon client request.
  • Advanced: Level of services for 1 (one) WordPress-based blog with pre-fixed bimonthly maintenance routines and up to 36 additional and non-cumulative hours available over the course of the agreement to execute preselected tasks, upon client request.

How this service will be delivered

On a quarterly (Essentials) or bimonthly (Advanced) basis, the expert team will proactively run prefixed maintenance routines for performance optimization and security monitoring. In parallel, we will make available in your WordPress panel a catalog of tasks with predefined scope and duration for you to request hands-on support with a few clicks through your Managed Web Services agreement whenever needed, including the following examples but not restricted to:

  • Perform general adjustments and ad-hoc revisions to keep the blog up to date
  • Perform non-scheduled routine for performance optimization and increase
  • Apply technical recommendation focused on performance or security
  • Instal and configure predefined WordPress-based plugins
  • Integrate Google Tools such as Google Analytics and Google Search Console
  • Implement CTA banners in articles or sidebar of the blog via Rock Convert
  • Configure WordPress-based integrations for predetermined automation tool
  • Configure SSL certificate to authenticate your WordPress-based blog
  • Migrate puntual content and perform redirects of specific pages
  • Provide support for technical matters such as domain pointing

Additionally if you are a new client, a one-time WordPress technical setup for service activation will be required.

Why this service is ideal for you

Whether your WordPress-based content hub is a small-scale project or a large-scale endeavor, Managed Web Services will handle the tech of your content marketing strategy, so you can invest your time in growing your business.

  • Extend the bandwidth of your internal team to achieve higher operational efficiency
  • Mitigate the bureaucracy inquired by your IT team and get quicker turnaround times to your blog updates requests
  • Obtain expert guidance and fast support to provide you with prompt issue resolution and escalation management

Does the standard scope of this agreement not fit your needs completely?

Please consult with your sales representative and share the level of technical support you need. A custom-scope plan is available and we can provide you with an estimate for your tailor-made Managed Interactive Services agreement to better suit your expectations, whether you need a bigger or smaller plan.

Ready to get started with the Managed Web Services yet still need to run a quick double-check?

To have the most important details of this agreement handy and consult further information related to Rock Content’s Managed Web Services, please take a look at the pocket presentation we have prepared for you.